How successful a project is will be defined by the positive chemistry and trust you have with your interior design partner. To ensure we’re a strong fit for you, we’ll schedule a complimentary, no obligation appointment in store with one of our interior designers. During this 30 minute appointment, you have an opportunity to discuss your needs, ask us about our credentials, experience level and working process. Once you’re confident we’re a “fit” for you, then we can provide you with a detailed quote for our interior design fees to accomplish the needs that have been requested.
Once you have approved the quote and would like to move forward on your project, a 50% retainer fee and signed contract will be required prior to any work commencing. Should more hours are required during the execution of the project, we will get confirmed approval before moving forward so you will never be surprised by our fees.
We’ll schedule an initial consultation onsite to assess in depth your needs, intimately get to know you and your family, tour the space, take any required measurements and discuss your budget and timeline. To maintain the highest level of design integrity, we partner with industry professionals that consistently deliver on the same quality and customer service level that we’re proud of. If required, we’ll be more than happy to recommend our preferred contractors to quote on your project to ensure you have the best value for your investment. Alternatively, you can also retain the services of other contractors and we would be more than happy to collaborate with them as well.
4. Planning Process
From our extensive assessment, floor plans, construction plans and specification of materials are created.
We will present 2-3 conceptual plans with up to two revisions to ensure you’re absolutely over the moon with your new look.
Once you have confirmed all your options, required materials are ordered, relevant contractors are booked and we assure you throughout all the mess that yes, it’s going to look amazing! We find this step a true testament of character and from our past experiences, hefty doses of humor and wine makes this process more enjoyable.
Once all the deficiencies are completed, we settle any outstanding payments. You finally have the honor of bragging about all your hard work and being the envy of your friends!